Frequently Asked Questions

About ETHA

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What is the ETHA Story?

The ETHA story begins with our mission. ETHA® Natural Botanicals is a scientific-based manufacturer and distributor that adds transparency, laboratory testing, R&D, regulatory standards, and proper labeling to make botanicals more effective, accessible, and convenient. ETHA explores new knowledge and scientific research as we advocate for natural medicine to receive the credibility it deserves.

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What is ETHA Labs?

ETHA Research and Development (R&D) team never stops working on new concepts, products and projects. One way our R&D team helps ETHA solidify its credibility is through emphasis on both in-house and outside independent third-party lab testing of all harvests coming into our US facilities. Companies typically rely on one single outside lab to provide them with test results, ETHA supplements these results with our own research and extensive in-house ETHA lab testing. Such comprehensive lab testing not only serves as a guarantee for ensuring accuracy of results but allows ETHA to contribute to the kratom science field as a whole. 

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What is Good Manufacturing Practices (GMP)?

Good Manufacturing Practices (GMP) are requirements for conforming to the guidelines recommended by agencies controlling the manufacture and sale of specific products. However, it is important to note that these guidelines are only the minimum standards a manufacturer must meet to ensure consistent, quality product, and prevent any harm to the consumer. ETHA is a GMP Qualified Company by the American Kratom Association which is the GMP program specific to the kratom industry.

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What is Original Brand Manufacturing (OBM)?

ETHA Original Brand Manufacturing (OBM) allows you to put your branding and logo on an established ETHA product and present it as your own. If you prefer, we can also manufacture other botanical products that are not already offered by ETHA. As a result, your company benefits, as you add to your current inventory without spending time, resources, manpower and money developing such products yourself. As well, offering an ETHA OBM product benefits your customers since they do not need to search elsewhere for additional products. Your customers receive all the benefits of ETHA superior quality from a vendor they trust…YOU

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Does ETHA Support the Military?

ETHA Natural Botanicals is proud to have been selected as a military trusted business. Our ETHA family is honored to serve the active military community by offering a unique military discount on all ETHA products to all brave military men and women and their families. 

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About Kratom

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What is Kratom Herbal Tea?

Kratom is a tropical evergreen tree in the coffee family (Rubiaceae). Traditionally, Kratom is used for pain and energy by those doing strenuous labor. The typical way kratom is enjoyed is by taking the leaves and brewing them in hot water to make a kratom herbal tea. Today, kratom can be enjoyed in convenient tablets thanks to ETHA.

What is ETHA Kratom?

ETHA Natural Botanicals is not your average vendor. We implement a “hands on” approach to every area of product manufacturing. Research and development is conducted by our very own ETHA LABS and through partner, independent labs. All aspects of production are completed on-site at our American Kratom Association (AKA) Good Manufacturing Practices (GMP) Approved USA facility. We own every step of the process of bringing the very best products directly to you. This is the ETHA difference.

How Much Kratom To Use?

To start, use the percentage of mitragynine (%) labeled on your ETHA Product package as your reference point. The average starting point is usually 4-5 tablets or 1.2-1.5 grams (1/3 teaspoon) when using an ETHA premium kratom product. If you believe you are sensitive, start off lower like 2-3 tablets or 600-900 milligrams.  Thereafter, add about 2 tablets (600 milligrams) every fifteen (15) or thirty (30) minutes. Until you feel the desired relief/effect. Depending on what effect you are hoping to achieve, your amount could be anywhere from the initial 4-5 tablets to 16 tablets (1.2-5 grams).  Not recommended to exceed 20 grams a day. Typically, the effects last 4-10 hours.

Is Kratom Safe?

A common measurement of a substances safety is to look at its lethal dose (LD50) or the amount of an ingested substance that kills 50 percent of a test sample. It is expressed in mg/kg, or milligrams of substance per kilogram of body weight.  In other words, how much (milligrams) of a substance does it take to potentially kill you per weight (kilogram).  The higher the LD50 number, the safer the substance as it takes more of it to be harmful. Kratom and Mitragynine are 3-4x less toic than aspirin and caffeine. The LD50 is 477 mg/kg for mitragynine.  For comparison, caffeine is 140 mg/KG and aspirin is 200 mg/KG. The toxic amount of kratom consumption is over 2,000 gram a day of kratom leaf.  A typical person uses 2.5 to 9 grams a day…much less. Conclusion – Kratom is safe.

Is Kratom Addictive?

“To answer the question if kratom is addictive, we look at its origin. Kratom is different in its origin, chemistry and biological effects.  Kratom does not show toxicity and does not cause respiratory depression issues. When you use kratom in the common, raw, natural plant form, it does not produce hyper pleasurable euphoric effects that lead to abuse and addiction.” – Dr. Hemby

Why Use Kratom

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Can Kratom Support Pain and Discomfort?

YES. ETHA kratom herbal tea may support the response to occasional pain and inflammation.†

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Can Kratom Reduce Stress and Promote Focus?

YES. ETHA kratom herbal tea may promote concentration and increase your focus naturally. Certain alkaloids in kratom are researched for their ability to be vasodilators. Vasodilation is the widening of blood vessels allowing for better blood and oxygen flow. Better blood and oxygen flow can lead to better stress management and enhance focus as well.†

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Can Kratom Promote Better Sleep?

Yes. Kratom produces over 40 known naturally occurring nitrogen-based chemicals called alkaloids. Each of these alkaloids have different physiological effects on the body. For our SunSet and NightFall premium blends, we select kratom harvests with lower energizing alkaloids and higher relaxation alkaloids. Kratom’s alkaloids like speciogynine, paynantheine, and mitraphylline are researched as smooth muscle relaxers which can promote relaxation, help with muscle tension, and improve mood to potentially help with sleep. We blend harvests with the right alkaloids to promote relaxation. 

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Can Kratom Restore Energy?

YES. Whether you are searching for a ‘clean energy’ solution for your day, an all-natural pre-workout boost, or you simply want to avoid that mid afternoon slump, ETHA kratom tea is the natural solution for you.†

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Can Kratom Improve Workouts and Recovery?

YES. ETHA Workout kratom is a perfect pre-workout companion that support natural energy levels, mood, and focus. Recovery kratom is the ideal post workout solution which may alleviate occasional pain from muscle overuse, promote relaxation, ease tension and support a healthy inflammation response.†

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Can Kratom Boost Immunity?

When you get more sleep and exercise on a regular basis and manage your stress, you can positively affect your well-being and boost your immunity naturally. ETHA has kratom herbal tea products that can potentially help with rest, energy, and your response to stress.†

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What is Tongkat Ali

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What is Tongkat Ali?

Tongkat Ali (Eurycoma Longifolia) is a plant that is indigenous to Southeast Asia.  It has been used for centuries to combat symptoms of low testosterone.  Tongkat Ali is a flowering plant that can help support natural testosterone levels and improve libido, lean muscle mass, bone density, and exercise endurance.  It may also support blood pressure, help reduce anxiety and stress, and boost mood.†

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Customer Support

ETHA Customer Service

How Do I Reach Support?

By Phone – (800) 862-0341 (M-F 10am-5pm PST). By Email – support@ethanaturals.com (Expect responses within 24 hrs). By Mail – PO Box 819, Lemon Grove, CA 91946


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Are There Kratom Subscriptions?

The easiest way to get ETHA Kratom when you need it AND save 50% is to sign up for an ETHA Subscription Plan and never run out of kratom. The ETHA kratom of your choice will be automatically delivered monthly or bi-monthly. 

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How Much Kratom In A Tablet?

Each of our ETHA UNIQUE TABLETS is approximately .3 grams or 300 milligrams of pure botanicals with no fillers or additives. That means a 75-gram bag will have approximately 250 tablets. Unlike other vendors and their capsules, you get 75 grams of pure botanicals. Other vendors sometimes will include the weight of their capsules in the total weight of what they sell giving you less botanical per capsule. At ETHA, when we say there is 75 grams per bag, you are going to get at least 75 grams of 100% pure botanicals (most of the time more).

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How Can I Pay?

There are three ways to pay: Credit Card (Visa and Mastercard), eCheck with Green Money, and Manual Payments with physical checks.

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What Is The Refund Policy? 

ETHA stands by our products so that’s why we offer a “30-day ‘Money Back Guarantee.

 You can test out ETHA products and see if they work for you.  

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Can I Get A Discount? 

Yes! Sign up for our email newsletter where we regularly provide our customers with discounts and special offers. We also have a free loyalty program where you earn points that can be applied for discounts. We also suggest you follow us on Facebook and Instagram where we post about discounts and offers – @ethalivefully

Note: Newsletter sign up is at the bottom of each webpage


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